Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(144,003 Reviews)
Rating breakdown 144,003 reviews
5 Stars
95,140
4 Stars
26,806
3 Stars
9,767
2 Stars
5,060
1 Star
7,230
85%of customers recommend this product.
(
49,774 out of
58,247)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: GM547
from WA state
Verified Purchase:Yes
Gather all data like 1099's, etc. and go through forms as required. Software is helpful to determine what else you need to consider, it will check standard vs. itemized deductions options. It automatically takes into account adjustments and calculations with mini worksheets available to view. Investment income (e.g. interest, dividends, qualified dividends, etc.) are placed on proper lines and forms. However, this year there were some review items that I didn't know how to confirm or revise; lack of instruction or highlight of a field to fix; didn't affect return. It was on a couple of 1099 forms for retirement income. The numbers shown matched what I input, so couldn't figure out what triggered the review.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: FTBLUSTER
from AL
Verified Purchase:Yes
Your screen for entering pension info dose not capture state id causing a problem with my AL return. I had to go back to the federal return and do a full page entry for state id. In addition you once preloaded the pension entries from the previous year but now you do not causing me to reenter all the info again. I have a number of pensions and 2 mandatory ira entries.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: URS50
from Central Florida
Verified Purchase:Yes
I have used H&R Block Deluxe for several years and am extremely satisfied with the product ease of use and cost over competitor TT. Also appreciate H&Rs continual improvement over the years, example being having the option of Various for Foreign Taxes.
Perhaps one slight improvement would entail not having to manually verify my downloaded (from brokerage) stock trades one by one, at over 100, it becomes a bit tedious.
Perhaps one slight improvement would entail not having to manually verify my downloaded (from brokerage) stock trades one by one, at over 100, it becomes a bit tedious.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: PhilV
Verified Purchase:Yes
I used H&R Block for the first time this year. The wording on some questions was difficult to understand. It was hard to go back and check what I entered when checking because of another question. Overall the package was well done.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fremont, CA
Verified Purchase:Yes
I've used this for many years and it has worked well for me.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: RonhoffRonh
Verified Purchase:Yes
Have relied on the software for years. Hasn’t disappointed.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Refunds Are Cool
from California
Verified Purchase:Yes
I have used the product for years. This year (2025) I received my full federal refund in three business days.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Frustrated user 33
Verified Purchase:Yes
There was a formatting issue when the HR Block software imported a W-2 from ADP. Caused a lot of trouble and was only fixed when I deleted the W-2 and entered the data by hand
Cons: Hard to import documents
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock