Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(144,003 Reviews)
Rating breakdown 144,003 reviews
5 Stars
95,140
4 Stars
26,806
3 Stars
9,767
2 Stars
5,060
1 Star
7,230
85%of customers recommend this product.
(
49,774 out of
58,247)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Tjc90
from Michigan
Verified Purchase:Yes
I purchased this at the beginning of this year and have used the software for the past four years. Very happy with the ease of use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
So..we have been using the software for years..and really..honestly..for 'continuity' sake only. Overall, the same quirks and flaws exist (such as the final review with error? messages that are not really issues or errors) and the IRA counter-intuitive interview language that makes you question whether you entered everything correctly. Now, with AI becoming more effective and prevalent..I hope you might be able to 'remember' what I worked on last year and only ask the questions and populate the return that applies to me
specifically. Gotta do better...otherwise..TurboTax it shall be.
specifically. Gotta do better...otherwise..TurboTax it shall be.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Have been using Software for a few years now. Seems to work well.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: cbp1227
from Marshallville, Georgia
Verified Purchase:Yes
We have used this program for many, many years and love it. So easy to understand
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Great until I got stuck in a loop after an update
on April 7, 2026
Posted by: Lbbb
Verified Purchase:Yes
Great until I got stuck in a loop after an update. Your support had send a working copy so I could efile. After the update, new version number verified, when efiling, the software kept saying I needed to update. Not very happy with this.
Pros: Fast
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bismarck nd
Verified Purchase:Yes
Bought this in the last few years, it’s worked well. Will buy again
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: TWW529
from California
Verified Purchase:Yes
I have used the H&R Block tax software for years, always pretty good. This year am having difficulty with charitable deductions and a form it states is for some reason required now. The Help is useless in that it only displays forms and instructions. Would be nice to be able to talk to someone directly and ask questions on this particular form and get assistance in filling it out correctly if really needed.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ok26
Verified Purchase:Yes
Easy to download both the original software and the updates. A couple of the "data" warnings were difficult to maneuver through. Message were not always helpful.
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock