Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Easy to understand
on April 14, 2019
Posted by: REO33
from VA
I would have given this five stars except for 2 things. I could have saved a lot of time and effort if they had simply provided a list of possible deductions and provided the threshold that had to be exceeded in order to make itemizing worthwhile. A quick ballpark figure of my total medical and other deductions could have saved me a lot of time with the right tax explanations at the start of the process. My only other concern is that you have to pay extra to file State Taxes electronically and you have to say yes to electronic filing before you get to a page that gives you the option to only file the Federal taxes electronically.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
nice BUT
on April 14, 2019
Posted by: franj
from il
put me down on form 1040g for unemployment. it is my wife's 1040. deleted and changed twice does not work
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Good til transmission
on April 14, 2019
Posted by: Misskitty3552
Ease of program use... BUT had difficulty with activation code and my charge card was billed 19.95 three (3) times to accomplish a successful transmission for the state transmission. I will dispute but leaves a bad taste this year... time is valuable.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to import documents
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Generally Easy to Follow
on April 14, 2019
Posted by: Jimbo in Plano
from Plano, TX
I have used H&R Block Tax software for several years and find it much better than the competitor. But with the tax code changes, I did have to contact customer service with questions. Would suggest adding explanations about self direct IRAs and the standard deduction bonus for over 65.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
ok
on April 14, 2019
Posted by: BarbMcc57
from Texas
sent in return via Efile and still have not gotten it or anything as to why its taking soooooooo long, no follow up !!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Good product
on April 14, 2019
Posted by: Rockus
It does a good job importing data. Only a few small errors there. Very easy to use. Only problem is the hidden cost of paying taxes using a credit card. They don’t tell you until after you have filed and can’t change the payment method that there is a 2.59% handling fee. This fee is 2.59 % of the amount you owe. That is outrageously expensive. They happily tell you that you can deduct the fee next year! This is absurd.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use, great instructions
on April 14, 2019
Posted by: Shea58
from Detroit, MI
I just purchased this software a few days before the deadline. I can't believe how quick this process was. The software gave step by step instructions which placed my mind at ease.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block is great, the IRS is not so great
on April 14, 2019
Posted by: MidMiRichie
from mid-Michigan
My H&R Block experience was good. Very easy to navigate through the whole process. My only problem was with the IRS. When I tried to e-file my Federal and State returns, my Federal return was rejected by the IRS. They stated that the reason was that I did not enter my correct 2017 AGI. In fact, I did enter the correct 2017, so I retried and of course it was rejected a second time. There fore the State return could not be e-filed either so I had to print both returns and file by mail.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock