Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Absolutely SUCKS this year
on April 14, 2019
Posted by: Nick1955
from New Jersey
Keeps charging me to EFile my 2018 State returns but NEVER Sends them!!! Will be switching next year.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Change in Payment Method
on April 14, 2019
Posted by: mary1000
from West Virginia
I did not think the instructions on the method of payment were not clear. It was different from last year and I found them confusing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
From novice to expert
on April 14, 2019
Posted by: Bill from St Paul
from St Paul MN
What I like most about this software is how you can breeze through the interview quickly or dive deep into the forms or both depending on your interest.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use but...
on April 14, 2019
Posted by: Coach1020
from Los Angeles
As easy to use as ever. However, what I didn't care for was all of the GOP advertising to "how great the 2018 tax bill was and how it was and blah blah blah." Even with an AGI of approx $105,000, married and filing jointly, our return was about the same as last year or a little bit less by almost 10%. I expected this because I'm read about "the bill" but repeatedly in doing my taxes you kept providing more GOP propaganda. If this happens again it's pretty easy to switch to a competitor's product
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
No one should have to pay for filing taxes
on April 14, 2019
Posted by: American101
from New Jersey
I have been using this product for years, but remain unhappy with the unreasonable costs to purchase State returns and the also the high cost of paying tax due by credit card. Come on people, you are making plenty on the Federal software package!
I would recommend this to a friend!
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Federal program great, state has problems
on April 14, 2019
Posted by: Betsy the cat lady
from CA
I usually use Turbo Tax, but Wal*Mart did not have it, so I picked up H&R Block. Once I downloaded the CD, the federal program worked fine. When I went to continue with my state taxes, the program just hiccuped and wouldn't load. It took hours on the phone with tech support to get it straightened out. Kudos to Zachery at tech support, who didn't give up! Don't buy the CD, go online and purchase the
download.
download.
Pros: Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
ok
on April 14, 2019
Posted by: geo040
from MA
Initially, difficulty to download because of a lapse in time between purchase and the time that I wanted to do my taxes. Corrected with the patient help of one of your customer relations reps. Finally finished tax documentation after correcting a step that I Had missed. E-filed and had a reject by IRS for incorrect 2017 Adjusted Gross Income which software had imported from 2017 1040, also an HRBlock prepared return. Got stuck with additional e-file costs for resubmitting.
Cons: Hard to import documents
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Adequate
on April 14, 2019
Posted by: HJB53
from CA
I am not happy with the changes that were made to the software from the previous years. I found it impossible to look at an entire completed page.
Value
3
Written by a customer while visiting HRBlock