Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Hudson, Ohio
Verified Purchase:Yes
H&R Block Deluxe is a solid tax program. It's a little difficult to navigate at times, but overall very good.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
great for deductions and easy to use
on April 1, 2026
Posted by: SJ25
from TX
As usual, I found H&R Block Deluxe 2025 software to be complete with all the updates, forms. and information I needed to easily file my federal return and know it was correct without fear of an audit. The program is easy to use; has Qs and As if needed. Also contacts if you need help.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
I have been using the H&R software for 3 years now. I did not try another seeing that it requires some effort to get used to this one. In other words, I do not have a comparison with other software which may or may not have the same issues. I was used to the original 1040 forms. The H&R Block software does not really make the job easier with a few exceptions- 1. you can file electronically 2. it runs a check for missing items 3. it can automatically import information from investment accounts. What I certainly do not like 1. you really have to be careful that when you 'import' data from a previous year that you do not end up listing something as income that was also on last year's income. The system gives you no warnings, which it easily could if the exact same number is listed twice. 2. the 'help' function is no help at all and the "AI" that comes with the software is a joke. It can not help with even the most basic things. I turned to ChatGPT to help me out on every question I had.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Still dislike taxes
from California
Verified Purchase:Yes
Used T-tax before this. I still use windows 10 and appreciate you still supporting it. It was a strain to understand some of it ( different ) but I like many of the feature your program does have.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: golfgoddess
from IL
Verified Purchase:Yes
The software was recommended to me by someone who's been using it for a number of years. Overall, I felt it was easy to use. Since this was the first time using it to file, I had to add a bit of information manually but was able to download other documents. Next year should be easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver, CO
Verified Purchase:Yes
I buy this every year and am always pleased with the ease of use/
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Robert72L
from fall river mass
Verified Purchase:Yes
very easy to use. thorough quastions help ensure accurate results. I highly recommded.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Corinth,TX
Verified Purchase:Yes
Some parts of 2025 program are difficult to figure out what to do or enter. Tax credit for windows and air conditioner were very difficult; this area took me several days to get done. I am not pleased with this area of the program. Note, even my wife could not understand what information should be entered, she has never had to assist me in the past.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock