Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
Instructions are terrible
on April 15, 2019
Posted by: Len R
from Noble, Oklahoma
I have been doing my own taxes for 54 years. Used one of the first programs out lots of years ago. Settled on kiplinger’s using them until your company purchased them.
This was the hardest I have had to work on the 54 years. I have over 24 hrs in working with this program.
Instructions for the new procedures are terrible. Hard to find info and entries.
I will have to think hard about buying it again.
This was the hardest I have had to work on the 54 years. I have over 24 hrs in working with this program.
Instructions for the new procedures are terrible. Hard to find info and entries.
I will have to think hard about buying it again.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy!
on April 15, 2019
Posted by: Deb in GA
from Summerville, GA
Thanks for an easy way to complete our taxes - best I've seen!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Issues with the State program. Federal was fine.
on April 15, 2019
Posted by: StonyNote17
from Indiana
The software found a potential issue with an entry on the state program, but would not let me update the field. I went back into the program to recalculate the field, but could not see an option to update the necessary field. I went to the Whole Form to manually update, but this didn't work either. Due to this, I could not e-file state taxes.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Very user friendly! Always accurate the thorough.
on April 15, 2019
Posted by: HawkMan5579
from Huntington, WV
I've been using H&R Block software for many years and I am always satisfied with the results. It is much cheaper than using a tax service and you can use it at your convenience. I will always use this software for my yearly taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great Features, and even filed amended return
on April 15, 2019
Posted by: The_Tax_Owl
from Davis, CA
I've used this software for at least five years. This year, I messed up on not including one thing -- and noticed after filing. I therefore had to file an amended return after submitting my e-filed return. The software was fairly easy to use for the amended return, in addition to standard return. It walked me right through the amended return process. I left one star off because they could still do better on K-1s (i.e. stocks that distribute K1s).
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Did not provide good overview of new tax laws
on April 15, 2019
Posted by: GBRETT
from Chicago
If I didn't know about the mortgage interest deduction cap on my own I would have missed this. At no point does the program ask for the mortgage value on your loans and I had to manually adjust the 1099's to provide a workaround so I did not take too large of an interest deduction
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Major shortcomings
on April 15, 2019
Posted by: andwewonder
from IL
I've been using the software for several years and this will be the last year. It's confusing to start. But what's worse is the forms are in such tiny print that I had to use a magnifying glass to figure out what was written. I've never seen software where you couldn't adjust the font size.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Great Tax Software.
on April 15, 2019
Posted by: AD_Williams
from Greer, SC
I have been using H&R Block Tax Software since 1995 when it was used to be called TaxCut. The application keeps on getting better.
I have also introduced it to some of my friends who used to use the competitor and they have come to really like H&R Block Tax Software. I always receive my copy directly in the mail. I will like to recommend sending this software on a USB Stick and not CD.
I have also introduced it to some of my friends who used to use the competitor and they have come to really like H&R Block Tax Software. I always receive my copy directly in the mail. I will like to recommend sending this software on a USB Stick and not CD.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock