Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,273 Reviews)
Open Ratings Snapshot
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,663 out of 61,804
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3 out of 5
3
Good program but has glitch that affects me
on April 15, 2019
Posted by: efarrar
from Monroe, LA
I have used H&R Block software for many years and have always found it to be easy to use and accurate. I would give a five star rating except for a glitch that has persisted for many years that has not been corrected, even though I complain about it every year. I have to enter data from Forms K-1. The only way that some of this data can be entered (according to software instructions) is by manually overriding some fields on Schedules D and E. Because of this I cannot e-file my return and take advantage of the included "free e-files". I am very disappointed that this glitch has not been corrected. I would recommend this product only to those taxpayers who do not have to enter information from a form K-1.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Great until you try to print
on April 15, 2019
Posted by: kkmar
from State College, PA
My title says it all. I needed to save the forms and then go to the library to print since no working printer here. The Federal form came out without the actual IRS labels, headers, etc. The format was all messed up; not just on page wrong. Since it was 4/15, I was forced to e file, which I didn't want to do...and I still don't have a legible copy to print for myself. The PA state form's format wasn't a problem. I won't pay to file it though.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple to use
on April 15, 2019
Posted by: Astroid
from California
Step by step instructions, easy to follow. Anyone could use this.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Multiple electronic filing problems
on April 15, 2019
Posted by: Janisw
from St. Louis MO
Both my daughter and I had to file on paper as there were multiple problems when we tried to use electronic filing. The instructions were very difficult to follow in order to correct the problems.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
easy to use
on April 15, 2019
Posted by: Dottied
from New Jersey
I HAVE PURCHASED THIS MANY YEARS AND HAVE HAD GREAT RESULTS USING IT
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Best Tax Software On The Planet!
on April 15, 2019
Posted by: PLW123
from Chicago IL
I've been using H&R Block tax software for nearly 10-years! Love it! I feel like I'm doing an interview with live H&R Block support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Problems with the software
on April 15, 2019
Posted by: Babyduck
from Indiana
The software would not let me fill in my IRA conversion to a Roth account without an override. This prevented me from E-filing the return, so I had to print it and mail it adding more money and frustration to the tax season.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Will not down load state program
on April 15, 2019
Posted by: normhale34
from Murrieta, CA
When trying to down load state program, i get message need administrator privilege to purchase or install.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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