Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Broken decision path/form
on April 15, 2019
Posted by: NM_Unhappy
from NM
You have my survey, you don't really wantg me to talk about your programmers right now
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Promised features look great
on April 15, 2019
Posted by: Jarrrrie007
from NC
Handles all the straight forward stuff just great. Titles says for Investors, but for me it does a very poor job of handling a partnership K-1 that has foreign transactions and investment interest. Instead of using the data I input in the best spot for me the app asks me on what form I want to put the info and how I want to use it.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Software is good I been using it for years
on April 15, 2019
Posted by: 4CSS
from Mass
I like the software and the way it copies last years basic info into the new year. I'm not sure that I'm maximizing my return?
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great Product
on April 15, 2019
Posted by: Jim001
from NC
Bought this product several months ago and the product works very well.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Legacy info is helpful
on April 15, 2019
Posted by: Greg2019
from Lake Gregory, Calif.
I continue to be impressed with the performance of the software as a legacy product that understands the continuity of last year's return. My only issues this year: It had computed my state return before I'd put in a single piece of info; and there should be a medical insurance FAQ for people like me: Employed, but with getting health insurance from the employer. I can't consider myself self-employed, so it took me a long time to figure out that it goes as a medical expense, and the deduction was insignificant. Moreover, the software makes you work very hard going all this itemization when taking the standard deduction was probably inevitable. I think the software should give broad parameters and make a recommendation before you do all the work for nothing. Efiling charge for the state is too high. It cost me 10 times less to mail it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Best tax software out there.
on April 15, 2019
Posted by: Tobias35
from Conecticut
Year after year H&R Block comes through with the best and ease of use software. What once was a nightmare doing taxes is now a pleasure giving Sam his cut.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Thorough but not Overwhelming
on April 15, 2019
Posted by: golazoDad
from Muncie, IN
really good explanations; software prompts lead the user to a clear path to completion; only negative is navigating to deeper questions is not great
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to Use
on April 15, 2019
Posted by: DTW1
from CT
Easy to follow, but with the tax changes I doubt I'll need it again seeing as I was forced to use the standard deduction. Want to keep a customer? Let me file (as I did this year with you) and use my credit card to pay my bill (as I did this year) BUT open a service that will let me use my credit card without imposing a ridiculous "convenience fee." It cost me over $100 to use my credit card to pay my taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock