Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
Not for Individuals living on Social Security
on April 15, 2019
Posted by: Mad Senior
from USA
This software I paid for months ago was fine at first. I waited till updates were all in . before finalizing. The only income I have is SSA1099. Paid in no tax and according to calculations I do not owe ANY taxes. Software will not let me e-file now at the eleventh hour. This is truly sad. Will explain to IRS tomorrow. Thanks H&R Block
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
easy to use
on April 15, 2019
Posted by: delliott3313
from Fairview, TN
have used H&R Block several years and will continue
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
stop point when wanting to file extension
on April 15, 2019
Posted by: Mp907
First overpriced. Slowly goes down in price. Typical marketing ploy. Wanted to file an extension. Nowhere in the process did it show that my extension was converted to a filing. If I am audited or have any issues with any unpaid taxes I will be sure to contact hr block to make things right. How can you put a stop point to make sure we know what we are processing or is an extension or filing? Why did it change from an extension to a filing? How can you avoid this from happening in the future?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
IRS had to fix H&R Block return
on April 15, 2019
Posted by: Tylor
from Minneapolis, MN
I had a few issues with my return this year. I was able to e-file my Federal return as expected. But had to physically mail in my state return due to lack of support on filing a m1529 in the software. I've heard from friends that they were able to e-file with that tax credit in other software. Most annoyingly...I received a letter from the IRS stating there was an error in the 1040 form, and they owed me ~$1k more than H&R block said they did. WOW! I've been using this software for years but need to strongly reconsider in the future...
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy transition from TurboTax
on April 15, 2019
Posted by: Suz1970
from Portland, Oregon
We were diehard users of TurboTax for as long as I can remember... but decided to give HR Block software a go for 2018 because it was cheaper than TurboTax and I felt confident I’d have everything we needed for filing with the Deluxe product. Went smoothly and easily - even though we’re paying twice as much to Uncle Sam this year. (Grrrr....)
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
state and fed errors/ state filing errors
on April 15, 2019
Posted by: wwbelisle
from donalsonville
1. I live in Ga and have to file Fed and State. I work in Fla. No state tax. Your software keeps giving me an error about no Tax ID for my employer or tax amount. if they do not withold taxes for state they do not have an ID even for my Ga state tax
2. for the last 2 years I have used your software to file state and federal. I have been given a fine both times by Ga state for not having the taxes done correctly on time and having to pay in a different amount... I have filed well before 4-15 deadline. but by the time mid late may rolls around I get the bill and fine in the mail. fix this please. I am only answering the questions truthfully and correctly on federal and state. what is the problem
2. for the last 2 years I have used your software to file state and federal. I have been given a fine both times by Ga state for not having the taxes done correctly on time and having to pay in a different amount... I have filed well before 4-15 deadline. but by the time mid late may rolls around I get the bill and fine in the mail. fix this please. I am only answering the questions truthfully and correctly on federal and state. what is the problem
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
So easy!
on April 15, 2019
Posted by: KaySauce
from The Woodlands, TX
I buy this software every year. Makes doing taxes a breeze! I used to have someone else do my taxes, and now I do my own because it is so easy. I won’t do my taxes without it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great feature, user friendly
on April 15, 2019
Posted by: LeeGA
from Atlanta, GA
Been using it for 6 years. Very happy with the product
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock