Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(143,209 Reviews)
Rating breakdown 143,209 reviews
5 Stars
94,726
4 Stars
26,623
3 Stars
9,675
2 Stars
5,002
1 Star
7,183
86%of customers recommend this product.
(
49,329 out of
57,690)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
HORRIBLE PRODUCT
on April 6, 2026
Posted by: GilbertH8sIt
from California
This was the worst software, not just tax software, but the worst experience of my life!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BK6173
from Conneaut OH
Verified Purchase:Yes
I’ve used H&R Block’s tax software for 10 years now and it’s always been easy convenient and accurate
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Rapids, MI
Verified Purchase:Yes
I've used H&R Block Deluxe for the past 10+ years. Never had a problem with the programs. In the rare occassion i've asked for assistance; have always been able to contact support for quick assistance.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JB737
from Dayton, OH
Verified Purchase:Yes
I receiced my copy thru subscription renewal AT FULL PRICE. The past month or so, I saw offers on social media for much less cost. I will cancel my ato renewal and wait for one of the cheaper deals if I use Block again. I find your total presentation to be very difficult to read. I am 80 years old, have a 32 inch monitor on my PC and I have to temporarily increase the font size to make out text, but long lines get truncated, so I am continually increasing-decreasing font sizes. It is not worth it. Could the program have an optionto choose a font size? The shade of green with white letters is also so very hard to make out. My monitor is a Samsung monitor and that shade of green nearly washes out. I also use Ohio tax app. Your result of the Ohio medical adjustment is completely different from that derived from the Ohio manual tax form. Where your app got some of the numbers from Schedule A line1, I have NO CLUE. Using the same Scg A line 1 numbers, I can find NO COMBINATION OF NUMBERS TO EQUAL WHAT THE APP BROUGHT FOWRWARD TO OHIO mEDICAL aAJUSTMENTS .
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Malaysia
Verified Purchase:Yes
Bugs and deficiencies led to the IRS rejecting my submission until I spent hours of research and calculations to manually fix the problem. I buy software to try and avoid manual effort.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mick the one
from Florida
Verified Purchase:Yes
Originally purchased because Intuit started treating ALL its customers as software pirates. My use of Intuit was the product of their buying my prior provider. So, finding a less expensive more customer friendly product was easy.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: NittanyFan
from Harrisburg, PA
Verified Purchase:Yes
Deeply appreciate the questions which guide you through the process to successfully complete of an accurate return.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Cliftyrat
from Indiana
Verified Purchase:Yes
This is our fifteenth year using H&R Block software to do our taxes. Every year we have something new but the intuitive software guides through the process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 7, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock