Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Reliable product! As always.
on April 16, 2019
Posted by: Stress Free 467
from Bowie, Maryland
Thank you for creating a reliable product that has gotten me thru every tax season stress free.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great features
on April 16, 2019
Posted by: Ced15
from Dallas,tx
It walked you through step by step and made sure you didn't get audited. I use it every year great product
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
You get what you pay for
on April 16, 2019
Posted by: Sissy Degamad
from Philadelphia, PA
I have used a different tax prep software for years. It's straight forward, picks up where you leave off, double checks for mistakes and has a great printout for your records. H&R block was ok. It's 1/3 of the price of the other software, it doesn't open to where you left off and the forms for worksheets and state are, well, sloppy. I think next year I'll just use federal and efile state based on this first impression with H&R Block. Just ok. The other problem I encountered was importing other financial information. But... it was cheap.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Sucks
on April 16, 2019
Posted by: Nnnnnnnnnn
State program would never install. This left me hanging. Sucks
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
3
Deluxe 2018- does not describe well what you get
on April 16, 2019
Posted by: nwccohio
from Worthington, Ohio
Overall acceptable but with the new laws descriptions and prompts were weak. The ability to go back and change anything was not effcient and difficult to clarify.
Pros: Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Have used for years
on April 16, 2019
Posted by: Captain D
from Florida
I have used this software for many years and feel comfortable with it. I do wish there was an easier way to reach a "Real Person" when I have a question the help screens don't address. How about a special phone number for long time users???
Only complaint is being hit with ads when I click to various screens and having to scroll past the ad to get to what I am looking for. Remember, I already bought the software!
Only complaint is being hit with ads when I click to various screens and having to scroll past the ad to get to what I am looking for. Remember, I already bought the software!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent results
on April 16, 2019
Posted by: CJJS
from Kennesaw GA
I was very pleased with the programs results. Easy to follow instructions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Fills the bill
on April 16, 2019
Posted by: nickname used
from Suffolk, Virginia
I've used H&R Block software - Deluxe and State for 6 years, being retired for the last three. Simply put, I have confidence in a good outcome. While you deserve the 5 stars, I would ask for improvement. I'm a former railroad employee and therefore retirement is governed by other than social security rules. As you know, at the end of each year, the Railroad Retirement Board sends each retiree two forms, a green RRB-1099 and a blue RRB-1099-B. To most of us who receive them, the dollar numbers provided are somewhat mysterious and the instructions on the back side of the forms are confusing no matter how many times a layman reads them. I'm not sure I answered correctly one or two of your interview questions and wonder if it impacted the outcome. I am asking that you could provide on the federal software a paragraph or two for those entering RR detail explaining in terms an ordinary person would understand regarding what the Feds want. The RRB forms are poor in this way and I believe the ordinary retiree could not tell you if the forms in any way provide what they were paid in Tier I and Tier II in the applicable tax year. Incredible. The Virginia tax forms need even more help. In the subtractions section, it is important that the filer include the proper amount of Tier II monies that should be deducted from the federal return since Virginia is not supposed to tax any retirement money paid by the RRB. But what is the correct amount? And why doesn't H&R prompt folks if they don't include info in this field?!! This is huge and must shake the confidence of many in your product. I believe the H&R Block program can accurately provide that number AND can explain it to the filer in a comforting manner. Please make these changes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock