Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,283 Reviews)
Open Ratings Snapshot
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,671 out of 61,811
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Great Value and Easy To Use
on May 6, 2026
Posted by: Hankster714
Verified Purchase:Yes
I've used H&R Block Deluxe tax software for well over a decade and find it to be a great value and easy to use, even though I have fairly complicated taxes. I truly appreciate Block's audit support, even though I've not had to use it so far. It's a comfort to know it's there. And Block's state tax forms are very easy to complete, once the federal forms are done.
Response from HRBlockBy Tra Social Media TeamMay 7, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Recommended product
on May 6, 2026
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
It’s my go-to tax software each year. Easy to use and haven’t had any issues with it. Good product!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Abbie WSocial MediaMay 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Vey easy to work on; covers all details
on May 6, 2026
Posted by: Bud27
from Ohio
Verified Purchase:Yes
Been with HR Block for years now - totally depend on it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Tra Social Media TeamMay 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
SS Lump sum
on May 6, 2026
Posted by: Jimmy18
from CT
Verified Purchase:Yes
Most of the tax filing worked well, but the lack of Social Secuity prior year lump sum processing by the software made this years (and likely next years) VERY difficult
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy SierraSocial Media DepartmentMay 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
on May 6, 2026
Posted by: JTack
Verified Purchase:Yes
Your software wouldn't let me file my return through the system. I had to print and mail. It wouldn't provide me enough information to correct.
Response from HRBlockBy SierraSocial Media DepartmentMay 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to use
on May 6, 2026
Posted by: 1Len
Verified Purchase:Yes
Used it for several years.
The only improvement I would like to see is in handling K1 forms.
Response from HRBlockBy Abbie WSocial MediaMay 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy and Comprehensive
on May 6, 2026
Posted by: Cdubya
from Canton, GA
Verified Purchase:Yes
I have been using H&R Block Tax Deluxe for a number of years. Huge fan!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Response from HRBlockBy Abbie WSocial MediaMay 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Keep trying
on May 6, 2026
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Seems to be just as complicated and confusing as it's ever been.
Really could use a way to simplify all this and make it easier to use.
Cons: Time consuming, Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy SierraSocial Media DepartmentMay 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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