Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,241 Reviews)
Rating breakdown 149,241 reviews
5 Stars
97,753
4 Stars
28,049
3 Stars
10,432
2 Stars
5,404
1 Star
7,603
85%of customers recommend this product.
(
52,646 out of
61,781)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Taxpayer2O25
Verified Purchase:Yes
When I called for help the lady escalated my issue and told me someone will call. Days passed no one ever called
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Got Tools
Verified Purchase:Yes
Easy to use, returns were correct, received federal and state refunds in 3 days!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
I respect the brand product. I prepared taxes in your firm some time back.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SEMPER FI Devil dog
from Albuquerque
Verified Purchase:Yes
I bought this a couple of days before I needed it and finished thank you so much
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TerryL01
from Maricopa County, Arizona
Verified Purchase:Yes
I bought my copy several months before the tax deadline. I started the return process as soon as I received the first W2. Then as more forms became available, I entered the information. Because of the way I completed my return, I had to skip around through the forms. It was just a little difficult to remember where I left off and where to start again. So navigating was a little difficult. Overall, I trusted the software to guide me through and complete my returns accurately.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Refuel6
from Texas
Verified Purchase:Yes
Great value. My files kept in my pc with frequent software updates, making for quick access including printing work in process files.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Stevekq
Verified Purchase:Yes
The HR Block tax software worked as expected. The software was: 1) easy to load (even using my new, unfamiliar Mini Mac). 2) easy to use (almost exactly the same as the Windows version I’ve used for over 10 years). 3) Accurate (I hope), While my tax situation is quite simple, the software was effective in addressing all my variables. The only 2 nits I had were 1) the inability the automatically transfer my 2024 data on the Windows machine to the Mini Mac (probably due to my limited tech skills) and 2) the way the software addressed my dependent situation. These issues were easily addressed. All in all an effective tax software product.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from LA
Verified Purchase:Yes
I have been using HRB for years. No complaints. I only gave them 4 stars because there is always room for improvement.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock