Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
2
FEDERAL TAX PAYMENTS NOW A HUGE PAIN FROM BEFORE
on April 16, 2019
Posted by: DONOTWANT
from MN
HAVE USED H&R FOR YEARS BUT WILL BE SWITCHING. EXTERNAL WEBSITE REQUIRED TO SUBMIT FEDERAL PAYMENT IS HUGE PAIN, AND VERY VERY BUGGY.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
DIsappointing
on April 16, 2019
Posted by: cajr
from Pleasanton
We have used the program for many years, but this year we were disappointed. We went through the interview process but when we got to the Qualified Business Income Deduction it send us looking for a form from the IRS site that we needed to fill by hand without any guidance. That was bad enough, but then our return was rejected and we did not get any guidance on what was the problem, it just instructed us to go through the forms and look for errors. There are 90 pages of forms! How do you find an error? If it was rejected it should be obvious what was the problem and could guide us to fix the error
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Accurate, Easy and Comprehensive
on April 16, 2019
Posted by: Big D the TaxGuy
from Glenview, IL
I have been using H&R Block Tax Software for years now. There is so much more you can do with it than file your taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Horrible! My return is lost!
on April 16, 2019
Posted by: Davedogg99
from San Antonio
This is horrible. I filed my return but haven’t paid yet and I come back to the program only to find that it won’t open my return to let me finish.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Walked me thru it
on April 16, 2019
Posted by: sarge143
from Chesapeake Bay Virginia
Easy directions, great helps when needed, and review at the end, to make sure of anything that might need attention - was looked over. I am very happy with this program software
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5
Lifesaver
on April 16, 2019
Posted by: Lovi
from Paso Robles, CA
I waited until the last day to file and neglected to include the taxes paid to my mortgage lender. The program prompted me to doublecheck if any taxes had been paid. Sure enough I had not added that, which allowed me to get a few extra dollars! YES!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Getting worse each tax year . . . .
on April 16, 2019
Posted by: alldonewithHRB
from RI
Apparently the Federal information doesn't always migrate to the State return. And if you try and get a person, good luck!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Surprise convenience charge at the end
on April 16, 2019
Posted by: Valerie J
from Cave Creek, AZ
I was pleased with the program until it was time to pay the IRS using my debit card. HR Block charged me an additional $60 for handling the payment. This was not disclosed beforehand.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock