Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1
override
on October 15, 2019
Posted by: boomer49
from palm harbor, fl
tried to e-file but kept getting messages that if I overrode entries I would not be able to e-file
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
This is a good product if one understands taxes.
on October 15, 2019
Posted by: Bentley Legolas
from Equinunk, PA
I have been using this program for a few years and it eases the burden of preparing taxes.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Some Obscurity in interview and forms, but OK
on October 15, 2019
Posted by: Asteve
from Culver City CA
Overall the software works well and but navigation in interview requires re scrolling through many topics to get to what you want to return to. It works best if you go straight through and dont come back and make and changes. Its slow to recalculate even when using the recalculate command. Some entries never change even after recalculation. Ex: if your amount due to be applied to following year return changes the origonal number stays in the accuracy review form until you manually change it. (although on the 1040 itself it has corrected automatically)
It does not explain certain need entries and with some really actually easy but obsure worksheet qualifications it forces you to go and do it yourself outside the software.
Ex.When figuring the "Net income" for self employed health insurance deductions it is no help. You are suppose to go use IRS publications. And you know how miserable those worksheets are.
It also took them several years to finally figure out how to do Market Place Health Insurance properly. During those years you could not efile because they were unsure of their own calculations!
In the new 1040 form it leaves out the critical instruction that is on the printed IRS form that explains how line 7 now works. If you didnt know your tax forms well from the previous years you would be utterly confused trying to figure this out.
So generally it works to figure your return but to obscure the method from you so as to make their service appear essential.
I dont think the other softwares are better, but i havent used them in years.
It does not explain certain need entries and with some really actually easy but obsure worksheet qualifications it forces you to go and do it yourself outside the software.
Ex.When figuring the "Net income" for self employed health insurance deductions it is no help. You are suppose to go use IRS publications. And you know how miserable those worksheets are.
It also took them several years to finally figure out how to do Market Place Health Insurance properly. During those years you could not efile because they were unsure of their own calculations!
In the new 1040 form it leaves out the critical instruction that is on the printed IRS form that explains how line 7 now works. If you didnt know your tax forms well from the previous years you would be utterly confused trying to figure this out.
So generally it works to figure your return but to obscure the method from you so as to make their service appear essential.
I dont think the other softwares are better, but i havent used them in years.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Some Obscurity in interview and forms, but OK
on October 15, 2019
Posted by: Asteve
from Culver City CA
Overall the software works well and but navigation in interview requires re scrolling through many topics to get to what you want to return to. It works best if you go straight through and dont come back and make and changes. Its slow to recalculate even when using the recalculate command. Some entries never change even after recalculation. Ex: if your amount due to be applied to following year return changes the origonal number stays in the accuracy review form until you manually change it. (although on the 1040 itself it has corrected automatically)
It does not explain certain need entries and with some really actually easy but obsure worksheet qualifications it forces you to go and do it yourself outside the software.
Ex.When figuring the "Net income" for self employed health insurance deductions it is no help. You are suppose to go use IRS publications. And you know how miserable those worksheets are.
It also took them several years to finally figure out how to do Market Place Health Insurance properly. During those years you could not efile because they were unsure of their own calculations!
In the new 1040 form it leaves out the critical instruction that is on the printed IRS form that explains how line 7 now works. If you didnt know your tax forms well from the previous years you would be utterly confused trying to figure this out.
So generally it works to figure your return but to obscure the method from you so as to make their service appear essential.
I dont think the other softwares are better, but i havent used them in years.
It does not explain certain need entries and with some really actually easy but obsure worksheet qualifications it forces you to go and do it yourself outside the software.
Ex.When figuring the "Net income" for self employed health insurance deductions it is no help. You are suppose to go use IRS publications. And you know how miserable those worksheets are.
It also took them several years to finally figure out how to do Market Place Health Insurance properly. During those years you could not efile because they were unsure of their own calculations!
In the new 1040 form it leaves out the critical instruction that is on the printed IRS form that explains how line 7 now works. If you didnt know your tax forms well from the previous years you would be utterly confused trying to figure this out.
So generally it works to figure your return but to obscure the method from you so as to make their service appear essential.
I dont think the other softwares are better, but i havent used them in years.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Good features
on October 15, 2019
Posted by: donaldc
from Chicago
I've used this product for years and generally very happy. Have a bit of trouble understanding the dos and don'ts for calculating allowable IRA deductions and, with new tax law, what to do with new details on K-1s from trusts and partnerships. May not apply to many users
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to Use
on October 14, 2019
Posted by: Bear50
from Austin, TX
Very easy to understand, like the tips, and great finishing w e-file
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Poorly documentation
on October 14, 2019
Posted by: dyslexic 23
from Wilmington DE
This software was so poorly documented that it took three days to figure out exactly what information it was seeking for each question
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Federal and state editions have bugss
on October 14, 2019
Posted by: techsavvy
The 2018 edition was great, as usual, except for a bug in the federal and a significant bug in the SC state edition..
The federal had a problem where the 1099 had an address (to which the employer mailed it) which is different from the legal address I am using. This applies when one has a temporary job in another state, for example. I could have faked the 1099 address in Block but it was important to preserve it for records. It required an OVER-RIDE. not good.
When it came to transferring the amount reported in federal as gross workers comp 1099 income to the SC state (where the entire amount is exempt) Block "lost" $5000 (or so) and this required a manual over-ride, else SC would expect that $5000 was taxable.
I hoope that this is not an indicateor of corporate saving on testing.
The federal had a problem where the 1099 had an address (to which the employer mailed it) which is different from the legal address I am using. This applies when one has a temporary job in another state, for example. I could have faked the 1099 address in Block but it was important to preserve it for records. It required an OVER-RIDE. not good.
When it came to transferring the amount reported in federal as gross workers comp 1099 income to the SC state (where the entire amount is exempt) Block "lost" $5000 (or so) and this required a manual over-ride, else SC would expect that $5000 was taxable.
I hoope that this is not an indicateor of corporate saving on testing.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock