Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,289 Reviews)
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: rjm75
from WY
Verified Purchase:Yes
After using your product for years, I find it easy to enter and file our taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairfax, VA
Verified Purchase:Yes
I have used this product for almost 20 years. I love the importing of the previous year info. For a long time my taxes were pretty simple but there were a couple of years where there were tricky issues. Things are now more complicated with rollovers and IRAs. I have faith future programs will keep me straight.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sonofjs
from Chesapeake, Va
Verified Purchase:Yes
I have been using for several years since TurboTax betrayed their customers. This year I had two problems.
1) Merrill was not a download option.
2) State update (Virginia) caused an error when opening an existing file. Had to back out the update!!
1) Merrill was not a download option.
2) State update (Virginia) caused an error when opening an existing file. Had to back out the update!!
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Cutter12
from MO
Verified Purchase:Yes
Imported my 1099-R from Fidelity but did not show the correct code on my return.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Mark1v14and15
from Greater Cincinnati Area
Verified Purchase:Yes
Software works well, but serious room for improvement concerning the import of tax info from financial institutions. For example, Chase Bank doesn't allow H&R Block to download directly, but if H&R Block used the *.csv or .pdf files to drag-and-drop, then it would eliminate this strong irritation. Think about how much time it would save on your end, the consumer end, and the financial institution end..a win-win. I noted the Online version does allow you to drop in a pdf file, so why not the desktop version???
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: C2HH
from Pennsylvania
Verified Purchase:Yes
I wish I had used HR Block Software for return much earlier. I used to use TuboTax, Last year there was a glitch related to State e-filing, and I end up paper filing it. I switched to use HR Block. It was easy to use, more flexible, plus lower cost.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nonameneeded
Verified Purchase:Yes
The last few years there has either been complete lack of functionality or the functionality took a long time to be enabled. For example this year you did not have Merril Edge as a DIV/INT import function and the year before it took weeks to be able to file for the electric vehicle credit.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
I am so glad I changed Tax Software to HR Block midway as it made my life so much easier to complete my taxes
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock