Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(142,938 Reviews)
Rating breakdown 142,938 reviews
5 Stars
94,576
4 Stars
26,563
3 Stars
9,639
2 Stars
4,991
1 Star
7,169
86%of customers recommend this product.
(
49,185 out of
57,515)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: winechef1950
Verified Purchase:Yes
This is my 4th year using H&R Block software. I am a convert from 20 years of TurboTax which failed to hold me when they dropped compatibliity with Quicken - the sister product.
Block is easier to use, more attractively priced and works cleanly with Quicken.
Block is easier to use, more attractively priced and works cleanly with Quicken.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: honza
from Chicago, IL
Verified Purchase:Yes
I buy this every year for macOS in Delux version with State included. And for three years in a row I have problems with downloading the "included" state program. Fails every year, need to call support to get it. And every year the software does not autoupdate - autoupdater simply fails. These thins should be trivial. It is amazing that they cannot fix their software for so many years. This year I asked their AI on their web page where a specific deduction is input in the forms, wanted to check that I did not forget. Gave completely non sensical answer. If it cannot answer trivial question which text search should answer, what it is useful for? Works, but mostly because I have used it before and know what and how on simple taxes. Other than that, hm...
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Texas JAM
Verified Purchase:Yes
I've purchased the H&R tax software for many years. It is not the easiest software to use, but it does get the job done.
This year, following a move, I received a message that one of the calculations may not be right. It encouraged me to visit with an H&R tax professional for possible update. Unfortunately, this would have been another expense, so I submitted the return as is. In my opinion, the software should have calculated the percentages correctly in the beginning. It had all the figures and date ranges.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio valley (WV side)
Verified Purchase:Yes
I found this software to be very easy to understand and utilize.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BobHerr
from Florida
Verified Purchase:Yes
I’ve used your product for years. It is easy to work with.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Awful. Useless for multiple states (if you move).
on April 5, 2026
Posted by: Chris346
Verified Purchase:Yes
Difficult to use, and doesn’t work for all states.
Many parts of this software are not automated, but depend on you to figure out amounts and fill in, With little or no guidance. The software is pretty useless if you move and have multiple states which you have to do taxes for. Only one state is included, And they charge an And they charge an arm and a leg for the other state even more than for The whole federal plus state premium version . For Delaware, it does not do part your resident or nonresident taxes. And I only found that out after I purchased an extra Delaware State program. It is useless to me and they wouldn’t even give me a refund.
Many parts of this software are not automated, but depend on you to figure out amounts and fill in, With little or no guidance. The software is pretty useless if you move and have multiple states which you have to do taxes for. Only one state is included, And they charge an And they charge an arm and a leg for the other state even more than for The whole federal plus state premium version . For Delaware, it does not do part your resident or nonresident taxes. And I only found that out after I purchased an extra Delaware State program. It is useless to me and they wouldn’t even give me a refund.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Unhappy84
from Long Island, NY
Verified Purchase:Yes
Can be very confusing to navigate. Unable to preview the return without printing it first. Only allowing 5 filings per computer is absurd.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve 47
from Florida
Verified Purchase:Yes
Easy to buy easy to use I was very pleased. I had a deceased relative to do tax’s for. All forms available
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock