Not all people are capable of doing their taxes because they do not understand the tax code - they could understand the code if they ever read the code. The process is not seamless and does require understanding. For those that do understand, the software is excellent.
We have used Block software for years & were frustrated when we had to file hardcopy when we each got a Medicare MSA account. Has been addressed ! Thanks !
Pros: Easy to prepare, Easy to import documents, Fast