Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(142,938 Reviews)
Rating breakdown 142,938 reviews
5 Stars
94,576
4 Stars
26,563
3 Stars
9,639
2 Stars
4,991
1 Star
7,169
86%of customers recommend this product.
(
49,185 out of
57,515)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: trouble in paradise
from arizona
Verified Purchase:Yes
so far so good
except
I sent in a question. No reply yet. That was a week ago
except
I sent in a question. No reply yet. That was a week ago
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I'd been using this software for years and every time is better and easier to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
Many year user, without much in the way of exotic investments, etc. Always helpful, accurate and well-priced.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jerzee Gal
Verified Purchase:Yes
I have been using H&R Block tax software for more years than I can count. I have generally found the Federal and State versions easy to use, and my refunds in hand within 2-4 weeks. However, I have found on at least two occasions that, even when using the statement/question method Block employs, somehow the calculations seemed unrealistic, and I had backtrack a few steps.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Reinstall
from Virginia
Verified Purchase:Yes
Easy to do taxes but. Software kept telling me I wasn’t connected to the internet; check connection, check firewall, check proxy settings. All were fine. I reinstalled software from the .exe and that fixed it. Then several days later it did it again. Again all connections and settings were fine and it required another reinstall. I’ve never had this experience with your software before; on the same computer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: tmbr
Verified Purchase:Yes
I've been using your software for years. No need to change.
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sodak
from Rapid City SD
Verified Purchase:Yes
I have used the software for the last 20 years or more. It just gets better.
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DoneWHRB
Verified Purchase:Yes
I appreciate the convenience of the interview style of data entry. What I do not appreciate is the consistent errors in the state forms that have cost me several thousands in property tax reimbursement in past years. Having been burned by that, I was able to submit forms by hand as a workaround. This year, there were a couple issues with the data that was collected vs. what was inputed to the form. This caused errors that kept me from efiling
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock