Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(142,764 Reviews)
Rating breakdown 142,764 reviews
5 Stars
94,492
4 Stars
26,518
3 Stars
9,614
2 Stars
4,984
1 Star
7,156
86%of customers recommend this product.
(
49,083 out of
57,395)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Lafayette CO
Verified Purchase:Yes
I was pretty disappointed to find errors in both Colorado and Montana state tax software.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob219
Verified Purchase:Yes
The software was not able to handle a 1099-NEC that included income from two states. I had to erase my work on Fed and one state and start again. The software still did not accommodate it.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rockford, MI
Verified Purchase:Yes
I have been using HR Block Tax Software since it was first released. It is easy to use, simply enter the information from your tax form into the electronic form (or follow the questionnaire). The ability to preload your new return from last years is a real time saver. The best feature for me was the ability to download my 1099B from Fidelity. It was 127 pages long. The software prepared every worksheet for every line item. I e-filed in March and had my refund approved within 4 days. Best of all is that this software is significantly discounted on Back Friday/Cyber Monday.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
The constant series of updates all through the filing season, with no clear explanation of what is being changed means I cannot file with confidence until April 15-- and last year there were updates after that. Software should be tested before release, not using customers as your testers.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mike585
from 585
Verified Purchase:Yes
I have used this software for years and they do a great job
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Bill Val
from Houston
Verified Purchase:Yes
Eighth year and I Continue to appreciate HRB tax prep software. Easy to use, great resources and clear explanations and guidance.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nj
Verified Purchase:Yes
Very little tax info that helps in prep. It is mainly good for transferring mum Dr's from year to year and doing arithmetic. Limited Value for the money.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
4
Keep the great service for all us hobbist filers
on April 4, 2026
Posted by: JT1059
Verified Purchase:Yes
I have used his duct for over 10 years and have been extremely satisfied with the software and the manner that H&R keeps up with the regulations and the computing to make the experience on the program very gratifying.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock