Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(142,764 Reviews)
Rating breakdown 142,764 reviews
5 Stars
94,492
4 Stars
26,518
3 Stars
9,614
2 Stars
4,984
1 Star
7,156
86%of customers recommend this product.
(
49,083 out of
57,395)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Ells26
from Allentown, PA
Verified Purchase:Yes
Been using this product for and never had a problem, electronically file my federal and state returns. Would suggest there be a button added to print the Local Income tax too as I almost forgot to go back and manually call up the form and print it. Get my refund quickly!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
2
Screen view too small
on April 3, 2026
Posted by: TC the Creek
from OR
The form only fills part of the screen. Need to have some way to enlarge the view to be readable for older eyes.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
I’m a long time user and I can’t imagine doing my taxes any other way.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
5th time using H&R always a chalenge but it does make it easier
Cons: Time consuming
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Customer Rating
5
Incredible every time
on April 3, 2026
Posted by: Taylor_twentytwo
from GA
I have used this for the last 3 years to do my personal taxes. They give great recommendations, accuracy checks, and I always feel confident that my documentation will be done correctly
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: HDJr
from San Diego, CA
Verified Purchase:Yes
As is always the case, easy to use and never had an issue, all at an affordable price.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Minokstupidhrnickname1234
from US
Verified Purchase:Yes
The tax software just gets you into trouble by not being able to properly handle non-standard easy tax situations. It had me thinking I owed a fine for underpayment, even though I had paid more than my prior year and was thus in the safe harbor state. Additionally, there was no clear questionaire for the payment sequence questions - just the raw form. If I wanted to fill out raw IRS forms, I'd have just done that for free and not payed for software. In the end the tax return still has errors in it, but not that would affect what I owe, but now I still need to review the whole thing in detail as I don't trust the return was correct. So whats the point of Deluxe all it can reliably due is below Basic level?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bessemer City N.C.
Verified Purchase:Yes
Works great. Able to download all financials needed and app did the work.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock