Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(142,565 Reviews)
Rating breakdown 142,565 reviews
5 Stars
94,393
4 Stars
26,470
3 Stars
9,586
2 Stars
4,972
1 Star
7,144
86%of customers recommend this product.
(
48,971 out of
57,259)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
3
State forms did not show that it had been finished
on April 3, 2026
Posted by: cadprofessor23
from Georgia
Verified Purchase:Yes
Had to redo the GA state do to unclear instructions on filing. Did not show that the state had been completed.
Pros: Easy to import documents
Cons: Time consuming
Value
2
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I have always used this product and never had any issues.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Apd3
from The south
Verified Purchase:Yes
I got this a couple of weeks ago and have used the product for the past several years and have been very pleased with the ease and results! I highly recommend this application
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: brenda08
from Maumee OH
Verified Purchase:Yes
I trust your program and have been using it for several years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
on April 3, 2026
Posted by: Randy 2025
I use this program every year couldn't do without it. Easy to use and cost effective.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
The title is good, very informative, don't change
on April 3, 2026
Posted by: Norm42
Verified Purchase:Yes
I cannot do my taxes until the end of March. I don't feel the time crunch and usually finished before April.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
i bought the program that gave me one free State, but I had to pay for the state submission
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Not quite as good as it used to be.
on April 3, 2026
Posted by: poosu
I've used Block and Turbotax and Block has always been just as good and cheaper. Unfortunately there was a change this year as Block no longer allows a download from Merrill Lynch. I had to enter the data manually which is always and error risk.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock