Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,289 Reviews)
Open Ratings Snapshot
Rating breakdown 149,289 reviews
5 Stars
97,779
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,675 out of 61,815
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Great product and simple to use
on April 1, 2026
Posted by: Anonymous
from MN
Verified Purchase:Yes
I love the software and have used it for the last 15+ years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media DepartmentApril 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
It's Okay. But still has some gotcha areas.
on April 1, 2026
Posted by: Okay76
Verified Purchase:Yes
Good program . But , software didn't work due to the problem with the death of my spouse. Your
software and IRS e-filing wouldn't match . So I had to send in via Mail.
Response from HRBlockBy CorrinaSocial Media DepartmentApril 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Brokerage input can be improved
on April 1, 2026
Posted by: Anonymous
from New York, NY
Verified Purchase:Yes
Doesn’t handle brokerage wash sales very well, when importing statement.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media DepartmentApril 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Loyal Customer
on April 1, 2026
Posted by: DIYtaxlady
from Greensboro, NC
Verified Purchase:Yes
I’ve been using H&R Block to do my taxes for 20 years. It is very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentApril 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great features and easy to use.
on April 1, 2026
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I have used H&R Block for several years now and I love it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentApril 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use & Very Complete
on April 1, 2026
Posted by: Anonymous
from Las Begas
Verified Purchase:Yes
Easy to navigate - covers all my bases.
Importing stock trades is the biggest plus for me.
Being a swing trader the manual input would be…
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media DepartmentApril 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Needs HELP!
on April 1, 2026
Posted by: Chuck97
Verified Purchase:Yes
Trying to recover from an IRS rejeject has been extremely frustrating. Your AI help is non existant!
Response from HRBlockBy SierraSocial Media DepartmentApril 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not too good for state filing
on April 1, 2026
Posted by: Anonymous
Verified Purchase:Yes
The state programs are lacking. They should print all forms required from the fed forms. A second state program cost me more than the deluxe plus 1 state.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy SierraSocial Media DepartmentApril 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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