Hard to use to print out just “One” form … wants do print the final tax form (32 pages) !
Cons: Hard to prepare
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
SOFTWARE CHANGE GETTING NOTHING BACK!!!
on April 1, 2026
Posted by: DR CTM
from TEXAS
I am becoming more and more disappointed with this tax service
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought this about a month ago as my usual software did not support Windows 10. This did and I was able to download my previous years tax data. Your program worked fine, my hardware kept breaking down.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
the federal program seemed very nice. the state program was very confusing near the end. i am getting a return, it asked if i wanted an extension. i said i was e-filing and it asked questions about printing and mailing.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I am a long time User. The software meets my needs. The only issue is sometimes it is a challenge to get past the "errors" it finds prior to doing an e-file. Twice over the last five years I could not get around these "errors" and had to print and send in via snail mail. That piece of the software needs to be improved in terms of providing the user a much better ability to correct and be able to e-file.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
There are a lot of areas that are confusing and not well explained.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!