Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(142,381 Reviews)
Rating breakdown 142,381 reviews
5 Stars
94,282
4 Stars
26,433
3 Stars
9,567
2 Stars
4,963
1 Star
7,136
86%of customers recommend this product.
(
48,874 out of
57,143)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Cutter12
from MO
Verified Purchase:Yes
Imported my 1099-R from Fidelity but did not show the correct code on my return.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: sonofjs
from Chesapeake, Va
Verified Purchase:Yes
I have been using for several years since TurboTax betrayed their customers. This year I had two problems.
1) Merrill was not a download option.
2) State update (Virginia) caused an error when opening an existing file. Had to back out the update!!
1) Merrill was not a download option.
2) State update (Virginia) caused an error when opening an existing file. Had to back out the update!!
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairfax, VA
Verified Purchase:Yes
I have used this product for almost 20 years. I love the importing of the previous year info. For a long time my taxes were pretty simple but there were a couple of years where there were tricky issues. Things are now more complicated with rollovers and IRAs. I have faith future programs will keep me straight.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Block doesn't care to fix error that occurs year after year in NY State return. Prevents e-filing and forces return to have to be mailed.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Customer Rating
3
Confusing information and lack of good instruction
on April 1, 2026
Posted by: Nede
from South Carolina
Verified Purchase:Yes
There were many things that were confusing. I eventually had to ask a tax consultant to assist me because of confusing information. I wish that I could give you examples but I didn't record them. I simply asked him for help which he gave to me.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
I have been using H&R Tax Software for years. It's always reliable and easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Software
on April 1, 2026
Posted by: fisherman123
Have been using H&R Block for over 20 years & I highly recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 3, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Mike4301
from Lafayette, LA
Verified Purchase:Yes
Been using Tax Cut Deluxe for about 20 years and see no reason to stop
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock