Good program . But , software didn't work due to the problem with the death of my spouse. Your software and IRS e-filing wouldn't match . So I had to send in via Mail.
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
I've used it for over a decade. works well if you don't have any complications. e.g. not having medical insurance for the full year required extensive surfing on google & NJ govt sites to determine how to calculate the penalty for the NJ tax return. or trying to compute the tax deduction for energy improvements (principally Solar). the rules on these should make easy programing.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Early planning was way off final. Made an unnecessary estimated payment. Server connection issues delaying filing for two weeks. Could not complete efile attempts repeatedly. Not a firewall or ISP issue - appeared to be all at Block's end.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.