Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(142,175 Reviews)
Rating breakdown 142,175 reviews
5 Stars
94,173
4 Stars
26,387
3 Stars
9,535
2 Stars
4,951
1 Star
7,129
86%of customers recommend this product.
(
48,759 out of
57,005)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Virginia Beach,VA
Verified Purchase:Yes
Major errors in software. Initially did not handle QCD correctly. Support did not even know what a QCD was but promised to forward the problem. I was unable to file for 2 weeks as the software would not allow me to load my return. It kept getting an error about the number 1. Finally, I am being charged twice for my state filing. Time to go back to TurboTax.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Frequent crashing
on April 1, 2026
Posted by: Rubber Guy
from Bristol, NH
After many years of using this product, this is the first time it failed me! Trying to finish up with a e-file, it told me I had issues but every time I attempted to access the list, it crashed! Totally frustrated, I am pondering ever buying this software next year. No help, no support, no answers!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: DBeasy
Verified Purchase:Yes
Imports from last year saving time and typing mistakes
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rockford, IL
Verified Purchase:Yes
Use of the software is simple. But, it also helps that I have used this software for several years now and I am more aware of the mistakes I made in the past to avoid them again.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GeordieD
Verified Purchase:Yes
Mostly good, but the section on reporting RMD withdrawals is still a little confusing as to which one you check
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
on April 1, 2026
Posted by: CAPTT8C
from DALLAS, TX
TERRIBLE EXPERIENCE IN TROUBLE SHOOTING RETURN. HAVE HAD TO DEFAULT TO CROSSING MY FINGERS.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pesky 2
from Wisconsin
Verified Purchase:Yes
I was disappointed when I could not edit the AGI problem. So, I was forced into having to mail my returns. There was to many thing and confusing to try and correct the problem. I was not alerted to the need in the program and check for errors before I sent the electrically, so I mail them. I will have think real hard if I will use your program again. I will have to go back to using another. Thank, maybe you will correct the prble in you next yewar program, that up to you. Ted
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Skott
from Rochester
Verified Purchase:Yes
I’ve used this program twice now and it has made the process of filing taxes so simple. I’ll use it again next year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock