Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(142,175 Reviews)
Rating breakdown 142,175 reviews
5 Stars
94,173
4 Stars
26,387
3 Stars
9,535
2 Stars
4,951
1 Star
7,129
86%of customers recommend this product.
(
48,759 out of
57,005)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: WAHPH
from Pennsylvania
Verified Purchase:Yes
Asked good questions, but didnt show as much transparency about how snswers impscted cakculations. Requured siftware update twice during the process.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2
Did not bring any TURBOTAX in, even friom ,pdf fil
on April 1, 2026
Posted by: jimbo tax
from TEXAS
Verified Purchase:Yes
Did not pull any data from TurboTax, said it would even from .pdf file, it did not.
I had to type everything in to forms. It did file ok.
I had to type everything in to forms. It did file ok.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Rex7
Verified Purchase:Yes
I use this program every year and find it very helpful. Thank you!
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: smk1
from Ohio
Verified Purchase:Yes
Easy to follow, asked the in depth questions needed
Pros: Easy to prepare
Cons: Time consuming
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sharon Alsop
from Fairfax, VA
Verified Purchase:Yes
Was great except it would not allow me to file my state tax return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BrentF
from Illinois
Verified Purchase:Yes
I have been using H&R Block tax software for many years. It is consistently solid.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Peppe625
from Boston
Verified Purchase:Yes
I’ve been using H&R Block for many years because it is so easy to use. It walks you through each step one by one in a very user friendly way.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Doug38
from Old Bridge, NJ
Verified Purchase:Yes
Price is good. Much cheaper than TurboTax. And there is no sneaky up-sell charge at filing time to get a quicker refund. Easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 1, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock