Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,276 Reviews)
Open Ratings Snapshot
Rating breakdown 149,276 reviews
5 Stars
97,769
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,664 out of 61,805
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1 out of 5
1
Disappointing error in the Maryland state program
on February 7, 2020
Posted by: SMKA
from Maryland
Verified Purchase:Yes
The program incorrectly calculated the Maryland two income deduction. It included my wife’s Social Security income in the eligibility determination which is a mistake because SSA retirement payments are not subject to Maryland income tax. Very disappointing.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Best switch I made
on February 7, 2020
Posted by: DePaoli
from Ohio
Verified Purchase:Yes
We originally used the online site and it wasn’t nearly in depth as the the software is. We also ended up getting more back then we would have if we used the website, definitely using the software from now on.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Worst year ever
on February 7, 2020
Posted by: Sad filer
from Usa
Verified Purchase:Yes
This year the software keeps giving me error messages and won't accept. It's been 3 days.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Taxact is better
on February 7, 2020
Posted by: First time HR Block user
from Oklahoma
Verified Purchase:Yes
Basic information worksheet not completed in the interview. Form 1095-A data entry is not included in the interview. Spent two and a half hours on the phone waiting for support to answer my call and then for support to identify how to manually enter the data. Interview has many screens that must be scrolled down to complete yet they allow you to advance without scrolling down. Overall TaxCut is a better tax program
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great tax program
on February 7, 2020
Posted by: Gratefulmother3
from Greenback, TN
Verified Purchase:Yes
Very easy to use. I have used H & R Block for years. Very accurate as well.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software!
on February 7, 2020
Posted by: Eagles 11
from NV
Verified Purchase:Yes
Very good and very accurate. Used for 10 years now.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
reasonably priced and easy to use
on February 7, 2020
Posted by: Computer person
from Great state of Texas
Verified Purchase:Yes
Easy to use and is not a computer resource hog. Ez to file and nice printer output.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Seems harder to use than last year
on February 7, 2020
Posted by: jon46
from california
During the review it came up with IRA questions, and I don't have an IRA.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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