I bought in February 2026. I was a little taken back at the charges for E-filing States as well as the Price for a second for my daughters return. The second state web site says you can file directly for free. H7R should give a reduction to states that allow that.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Felt like a step up from TT. Definitely not as annoying to load as TT, no hoops to jump through to install the software.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Still a little expensive for the program and there's always one field that never pulls from one year to the next and it's an annoying hitch that hits every time.
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Some parts of this software are not user friendly. Looking for certain forms is time consuming.
Pros: Maximizes refund
Cons: Time consuming
Value
3
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used this product for more than five years. I am very pleased with the product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Works Well
on March 31, 2026
Posted by: Jackd1894
from Clark, NJ
I thought it was fairly easy to use but I wish the NJ state tax forms looked like the official forms that the state of NJ sends me.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!