Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(141,948 Reviews)
Rating breakdown 141,948 reviews
5 Stars
94,040
4 Stars
26,341
3 Stars
9,515
2 Stars
4,940
1 Star
7,112
86%of customers recommend this product.
(
48,623 out of
56,849)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Yukon,Oklahoma
Verified Purchase:Yes
I have had it only a few days but I like it. I wish it would give you errors before the final check b
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Xman1967
from Oregon
Verified Purchase:Yes
State function was poor due to little explanation as to what the form was requesting. The program also doubled my mortgage interest which doubled my refund. I knew it wasn't right and found the issue, but this is a tough form to fill out and people with limited understanding of the returns will struggle with these programs.
Pros: Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LarryBookman1
Verified Purchase:Yes
The H&R Block Software that I used to prepare my tax returns this year was very easy to use and provided very helpful online assistance. I was very pleased with the how quickly I was able to finish my entries and accurately finish the process.
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Carol568
from Sebastian, Fl
Verified Purchase:Yes
I have been using this software for well over 15 years and been very happy with the results. It is easy to understand with prompts to help achieve the results I want to have.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kmb63
from Hampton, Virginia
Verified Purchase:Yes
Love the product. I have been using it for a while!
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have been using your program for several years and have been usually satisfied with the results. However, for the past two years an IRA from which I now take a minimum required distribution has generated a penalty that disappears after a few updates. I would like to see this fixed.
Another problem I encounter is a W-2 for in home care of my son that prevents E-filing my return.
Another problem I encounter is a W-2 for in home care of my son that prevents E-filing my return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MLAND
from NC
Verified Purchase:Yes
EASY TO USE. I LIKE THE ACCURACY CHECK AND FREE FEDRERAL EFILE. I WISH THE STATE HAD FREE EFILE TOO.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
Another year where H&R Block software has helped me do my taxes and I am very pleased with the experience and results.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock