Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(142,175 Reviews)
Rating breakdown 142,175 reviews
5 Stars
94,173
4 Stars
26,387
3 Stars
9,535
2 Stars
4,951
1 Star
7,129
86%of customers recommend this product.
(
48,759 out of
57,005)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from FL
Verified Purchase:Yes
I have used H & R for many years. I am very happy with the program. I have never been audited and I feel like I get every bit of refund I deserve. I specially appreciate the fact that the program is updated when new information comes from the IRS. I strongly recommend this program!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
I've been using this software for a few years now which has been pretty simple to follow and avoid an audit review.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kelloggmd
from 21093
Verified Purchase:Yes
Software was fine but the fact that Merrill lynch and Bank of America 1099s were not importable was highly disappointing. What happened between 2024 and 2025 between ML and HRB?
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gl25
from San Diego
Verified Purchase:Yes
I think this year it’s better to use than last year’s.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Okay. Does the job, but needs work to be great.
on March 30, 2026
Posted by: Ededed
from Norbert
Verified Purchase:Yes
It does the job, but the user interface is clunky and forces the user to scroll to find buttons to move to next screen. If you use online submission for federal but not state, the flow of the program stops without prompt, and you have to select go to state manually to print forms for the state mailing. Do not like the screen to opt out of sharing info to set yourself up for unsolicited promotions. It should never happen! Make it better!
I would recommend this to a friend!
Value
1
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: pqsss
from Oregon
Verified Purchase:Yes
There was a very vexing bug in the 1099-DIV section. The sources were imported from last year's return. I would put in some 2025 amounts and then later when I returned to the same screen, the data was moved around, with different amounts assigned to different sources. I deleted it all and started again, and that seemed to help.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Canton, GA
Verified Purchase:Yes
Been using the software for years. My wife years ago did taxes and always said it was the best. Definitely recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
I have purchased the software for several years (Mac Version ) The results are accurate.
Problem the downloading of the State return software has been a problem the last 2 years
Problem the downloading of the State return software has been a problem the last 2 years
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock