Getting new software next year. Each time I update 1 employer and save the file, it overides and trashes the second employer data with the data from the first. Now I have to file by paper. Thanks!!!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The software let me think I could e-file an amended federal return for the previous year (12 months ago). It let me go all the way through and told me at then end I had file a paper return. (Simple error, I had used a wrong 1099-int and needed to refile).
Response from HRBlockBy Tra Social Media Team, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I use HR Block Deluxe every year and have been very pleased with the ease of use and accuracy. This year, the program had a problem handling one of the entries from a K-1. The program should be able to handle any normal investment entries. I may explore other tax software in the future.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra Social Media Team, March 30, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
State e-file cost is outrageous. Given that one gets multiple federal e-files included for free and we are buying the Federal and State software, to have to pay almost the full price of the software just to e-file a state return is exploitive and somewhat deceptive.
Pros: Easy to prepare
Value
2
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.