Seldom rate anything at top - always room for improvement. Product works good for me with relatively simple tax issues.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
There were many technical glitches and errors in this year's version. Most occurred near the completion of my returns, so maybe the problems originated in an update. Consequently, each time I opened the program, there was an error message stating that I had to rename the program. This happened 4 times. Once I had to download and reinstall the package. There were calculation issues regarding the amount of refund near the end. I had to go through all documents to verify manually. But it got me through, barely.
Response from HRBlockBy Tra Social Media Team, March 30, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I liked the software especially the option to take photo of W2 and upload the w2 electoronically
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Much too complicated. I don't know if I took deductions I am entitled to.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 30, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.