Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(142,175 Reviews)
Rating breakdown 142,175 reviews
5 Stars
94,173
4 Stars
26,387
3 Stars
9,535
2 Stars
4,951
1 Star
7,129
86%of customers recommend this product.
(
48,759 out of
57,005)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
Software is great but reaching a live person with a question is impossible.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bryan912
Verified Purchase:Yes
I used product for years and am pleased with the thorough questions and clear results.
I would love to see a better explanation as to what was included on an update and when which forms will be updated. Once January hits there are program updates every 2-3 weeks and it woupd be reassuring to know if the forms I need have all been updated before I submit my taxes.
Also as I hit retirement I need now to be able to do estimated taxes, not based on a cookie cutter income forecast but as I actually experience every quarter. Can you add a option to do estimated taxes based on the previous year tax code and in a format that will import all the details, like stock sales and est taxes paid, into the next tax year once I purchase it ? It is a pain to double enter all the info twice and the guesswork on estimating my tax payments.
I would love to see a better explanation as to what was included on an update and when which forms will be updated. Once January hits there are program updates every 2-3 weeks and it woupd be reassuring to know if the forms I need have all been updated before I submit my taxes.
Also as I hit retirement I need now to be able to do estimated taxes, not based on a cookie cutter income forecast but as I actually experience every quarter. Can you add a option to do estimated taxes based on the previous year tax code and in a format that will import all the details, like stock sales and est taxes paid, into the next tax year once I purchase it ? It is a pain to double enter all the info twice and the guesswork on estimating my tax payments.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: One flaw
Verified Purchase:Yes
Mostly good. Very disappointed that it didn't include Pub 915 and calculate the worksheets.
Response from HRBlockBy Max, Social Media Team, March 31, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Close654
from NM
Verified Purchase:Yes
Generally positive, although this was the first year that I had an error in my return due to an incorrect value that HRB inserted in my state return. This resulted in an unexpected -$106 error in my refund.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth, TX
Verified Purchase:Yes
Love it! Easy to use and very thorough. I would recomend this program to anyone wanting to do their own taxes!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: B0B271
Verified Purchase:Yes
I have been purchasing this product for years and I love it.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: SOSDD why a nickname
Verified Purchase:Yes
I wish that I purchased Turbotax & not your pocking product. You didn't plan on THE Dumpster's ex. order of Sept. 25th 2025 that said all refunds would be direct deposit to fracking bank account. I did my brother taxes & he's out $$$ because I Opt. for a check for $$$. Never again will I use your program.
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Easier than ever to follow instructions, with added insights to tax law changes & potential impacts. Much appreciated.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock