I have used this product for the last few years and it is so easy to use with great comments included in the software along the way to be sure you always get it right!
Pros: Easy to prepare, Easy to import documents, Fast
Need to have an app! I had to borrow a computer because I couldn’t complete the download onto my new device with windows 10 S. I will not purchase next year without an app.
Product very good, but I am not satisfied with the menus for a person who retired on disability but has passed legal retirement age (simplified method).
I've been using for a few years and is always easy to use with no technical issues. I do wish they would guarantee to offer the lowest price to repeat customers. I feel I'm getting a good price and then ultimately get a copy in the mail that appears to be less than what I bought it for at pre-order time.
"Take a picture" app did not work well. Took forever to connect with phone camera, and it accepted one W2, then it disappeared later on its own, and I filed the return without realizing one W2 was gone. Now I have to file an amended return. The second W2 never did go to the return and had to enter it manually. Won't trust it again.