Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,276 Reviews)
Rating breakdown 149,276 reviews
5 Stars
97,769
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bob your uncle
from Strasburg, co
Verified Purchase:Yes
Program walks you thru nicely. But for some reason did not transfer 2018 correctly information had to find it my own from the 2018 peogram.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Bionicle
Verified Purchase:Yes
Had issues with updating the program this year. Couldnt file state even though i paid for it. Never had this issue in past years but this year was a nightmare for me
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
The tax refund was straight forward and quick
on February 11, 2020
Posted by: Khoi N
from Eden Prairie, MN
Verified Purchase:Yes
Very good tax software, intuitive and user friendly. Guide was provided in details through the whole process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Justjake
from Knoxville Tennessee
Verified Purchase:Yes
IRS rejected my return due to an error caused by a failed update to the H&R software. An update that will not be available until Feb 14. Really?
Pros: Easy to import documents
Cons: Time consuming
Value
2
Written by a customer while visiting HRBlock
Posted by: HR Block Tax Program User
Verified Purchase:Yes
The program seems basic and overall was useful. Only moderately helpful in the instruction department. Did not offer specific suggestions based on specific circumstances. Didn't like the sales pitches for upgrading nested in the product.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The program seems basic and overall was useful. Only moderately helpful in the instruction department. Did not offer specific suggestions based on specific circumstances. Didn't like the sales pitches for upgrading nested in the product.
Written by a customer while visiting HRBlock
Posted by: Idontwanttodisplay
from ohio
Verified Purchase:Yes
The "interview" guidance on Deluxe is the weakest experience I have had in 15 years of using various tax software.
The crowning glory is the IRS rejecting my filing because of a bug in the software. I do give you credit for admitting that in the rejection notice, but my goodness, the software has to be reliable! Doesn't inspire confidence.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: eaglewolfe929
from Ft. Collins, CO
Verified Purchase:Yes
I've used the H&R Block Deluxe software for about the last 10 years. It's very easy to use by just inserting your information and it does all the calculating for you. However, some of the language used is not for people that don't normally do their own taxes. Would be better to give very specific instructions on some matters where needed so common people can understand it better instead of referring people back to the IRS publications which are way too complicated to use or understand. That is why I gave it a 4 instead of a 5 rating.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock