Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(141,460 Reviews)
Rating breakdown 141,460 reviews
5 Stars
93,788
4 Stars
26,219
3 Stars
9,457
2 Stars
4,908
1 Star
7,088
86%of customers recommend this product.
(
48,350 out of
56,522)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
Software is great but reaching a live person with a question is impossible.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bryan912
Verified Purchase:Yes
I used product for years and am pleased with the thorough questions and clear results.
I would love to see a better explanation as to what was included on an update and when which forms will be updated. Once January hits there are program updates every 2-3 weeks and it woupd be reassuring to know if the forms I need have all been updated before I submit my taxes.
Also as I hit retirement I need now to be able to do estimated taxes, not based on a cookie cutter income forecast but as I actually experience every quarter. Can you add a option to do estimated taxes based on the previous year tax code and in a format that will import all the details, like stock sales and est taxes paid, into the next tax year once I purchase it ? It is a pain to double enter all the info twice and the guesswork on estimating my tax payments.
I would love to see a better explanation as to what was included on an update and when which forms will be updated. Once January hits there are program updates every 2-3 weeks and it woupd be reassuring to know if the forms I need have all been updated before I submit my taxes.
Also as I hit retirement I need now to be able to do estimated taxes, not based on a cookie cutter income forecast but as I actually experience every quarter. Can you add a option to do estimated taxes based on the previous year tax code and in a format that will import all the details, like stock sales and est taxes paid, into the next tax year once I purchase it ? It is a pain to double enter all the info twice and the guesswork on estimating my tax payments.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth, TX
Verified Purchase:Yes
Love it! Easy to use and very thorough. I would recomend this program to anyone wanting to do their own taxes!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: B0B271
Verified Purchase:Yes
I have been purchasing this product for years and I love it.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Easier than ever to follow instructions, with added insights to tax law changes & potential impacts. Much appreciated.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from LA. California
Verified Purchase:Yes
I'm a regular satisfied user every year of the deluxe tax program.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Tommy16
from FL
Verified Purchase:Yes
I was not able to electronically file a deceased tax payer's individual return. Very pathetic. Next tax season, I will be buying some other software to electronically file my taxes.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Works but fails at what you expect software to do
on March 29, 2026
Posted by: MinokNeedlessUnique
from Pacific Northwest
The interview leads you through the forms. But it fails at the key benefit of software - to fill the forms correctly. Having to fill in information that was not asked about and guided through in the initial process is annoying. Add to that and the idiotic nonstandard IRS accounting conventions that equate to requesting you file you return in iambic pentameter and the process is annoying, confusing as you have to untable the mess it made in sub forms and in the end still find out the forms were filled out wrong. Want fun? See how this handles the simple case of one stock sale and accounting for that jump in capital gains in life December of the tax year.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock