I have been using H&R Block software (on my home computer) for over 15 years. I found this software to be very easy to use and work thru, and have also appreciated their embedded dropdown dialog boxes which provide additional clarification on issues that I have had questions about. In the past, I have also employed their "online chat feature", which I also found to be very responsive in answering additional questions I had regarding specific issues.
I would highly recommend this software to anyone that uses tax software to generate their own individual tax returns.
For the first time, I am a little disappointed with the H&R Block software. Some software issue has kept us from filing our taxes. I understand that a update is in the works but I have never had a issue before.