Was easy to use, but, e-file failed. e-file was rejected because of program error. E-filed 02/03/20, now have to wait until 02/14/20 for next update, then try to e-file again. Frustrating.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The software was easy to use. There were explanations available at every step, and my return was slightly larger than I found using a free version of another national brand. I did not get continuous offers to upgrade versions and it was simple to add state e-file at the end.
I have used Hand R Block since 2007,and have never had an issue.In 2009 I tried Turbo Tax,which is not as accurate as Block,I put some income in the wrong place,and got a letter from the IRS.That was the first and last time I used Turbo tax.I do my whole family's taxes.I really like that when I start a new return,it transfers last years tax information,which makaes the whole process less time consuming.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast