Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(141,948 Reviews)
Rating breakdown 141,948 reviews
5 Stars
94,040
4 Stars
26,341
3 Stars
9,515
2 Stars
4,940
1 Star
7,112
86%of customers recommend this product.
(
48,623 out of
56,849)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Santa Barbara, CA
Verified Purchase:Yes
I am usually quite satisfied with the software. However, this year was a disappointment. The software said it could not deal with QBI loss carryforard. It kept saying that a future release would resolve this. So, I waited until the 27th with no resolution. I finally filed by paper. Next year I'll look at TurboTax.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from University Place, WA
Verified Purchase:Yes
This is the fifth year that the H & R Block software has helped me through the nauseating Federal Tax Return process. Very good tool, fairly straight forward guidance and mostly trouble free procedures. Paperless online tax return is a plus. Good explanations of the bizarre IRS terminology and rules. Will continue to use their service in the future.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Craig25
Verified Purchase:Yes
The software is very easy to follow. I was able to complete my fed taxes in about an hour.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: CWW2025
Verified Purchase:Yes
I was very disappointed this year that I could not download my financial tax data from Merrill. Please get your act together for next year.
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Have used your product for at least the last ten years; quality gets a little worse every year. It has become virtually impossible to visualize how the various Forts and parts fit together. Things like continuing to send a Federal retiree back to answer why no Social Security is just poor programming and lousy quality control (federal retirees do not draw Social Security, we are on a Civil Service pension - fully taxable BTW).
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: junk2
Verified Purchase:Yes
didn't like it this year , harder to use and the pop up help was useless , seems like while using you program you would be able to see what I was having trouble with and help ! think I'm going to a different tax program next year. It kept taking me back to a line in the return that had nothing to do with my return this year ( when reviewing for any problems) fruststraighting
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Philhom
from San Jose
Verified Purchase:Yes
Very simple step by step procedure to complete both Federal and State taxes
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Tom306
from Neenah, WI
Verified Purchase:Yes
I've used H&R Block tax software for many years. I find it consistently reliable in filing my taxes and being assured my paperwork is accurate.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock