Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(141,948 Reviews)
Rating breakdown 141,948 reviews
5 Stars
94,040
4 Stars
26,341
3 Stars
9,515
2 Stars
4,940
1 Star
7,112
86%of customers recommend this product.
(
48,623 out of
56,849)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Howie49
from Allentown, Pa
Verified Purchase:Yes
Been using it for several years. Pretty easy to use. Has all the forms most people will need to file. Transferring data from last years federal return and to state tax forms saves a lot of time. My only gripes are the extra fee charged for e-filing my state return (my state does not charge a fee if you go straight to the states website), plus difficulties importing files from some of the financial institutions that I use.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Daisy52
from Myrtle Beach,SC
Verified Purchase:Yes
Very disappointed that QCD taken from IRA took 45 minutes to get resolved with rep. This was completely hidden! The co did not give rep the proper information to handle!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Austin, TX
Verified Purchase:Yes
I have used H&R Block tax software for decades and this year it failed me. I spent 2 days attempting to efile with DIFFERENT reasons for being "declined" by the IRS. As soon as I took care of the issue the software stated was the problem, it changed to another issue.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: 11MOM
from Rochester,NY
Verified Purchase:Yes
Not up-to-date with tax regulations. Not as user friendly as other tax products.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, March 31, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RickMN
from MN
Verified Purchase:Yes
I buy this software every year and I plan to keep doing that.
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Righteous
from Ks
Verified Purchase:Yes
Disappointed that I couldn’t import turbo tax return.
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JL25
from Atlanta GA
Verified Purchase:Yes
I bought desktop version, Deluxe with State.
1. They fixed the limit on F8938. That's great!
2. They created a problem that the refund is not shown in real time. It won't calculate immediately when you make change to your tax return
3. On Windows 11, the desktop software will NOT connect to their own server to update the software. I need to try it multiple times before it connects. According to search engine, it's a problem that persists since release of Windows 11. Yes, it's specific to Windows 11. However, it should have been fixed before releasing the software in 2026 for 2025 tax year.
2. They created a problem that the refund is not shown in real time. It won't calculate immediately when you make change to your tax return
3. On Windows 11, the desktop software will NOT connect to their own server to update the software. I need to try it multiple times before it connects. According to search engine, it's a problem that persists since release of Windows 11. Yes, it's specific to Windows 11. However, it should have been fixed before releasing the software in 2026 for 2025 tax year.
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: H Doug
from South Portland, Maine
Verified Purchase:Yes
Very good as usual, Except that I had to do Maine state taxes, mostly on my own.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 30, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock