Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(141,291 Reviews)
Rating breakdown 141,291 reviews
5 Stars
93,696
4 Stars
26,186
3 Stars
9,433
2 Stars
4,899
1 Star
7,077
86%of customers recommend this product.
(
48,256 out of
56,402)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Mr Leroy
Verified Purchase:Yes
I believe in and trusted plus used H&R block tax software for over 10 years. It always been easy to use and accurate. I will continue to use this tax software because I know I can depend on it. I do my state and federal tax and e-file both to faster return. I think H&R Tax software is the best.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Same as the many tears I have used this software doing one of the most important jobs I have - filing income taxes for federal and state properly and correctly, one time.
Tax laws change constantly and are always updated and applied to my situation through a simple question and answer format.
I feel that I can trust it, and do.
Tax laws change constantly and are always updated and applied to my situation through a simple question and answer format.
I feel that I can trust it, and do.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Used it for many years, but will likely switch to FreeTaxUSA for cost reasons.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Covers just about everything but you have to read
on March 28, 2026
Posted by: Anonymous
from Parma, Ohio
Verified Purchase:Yes
I trusted it for accuracy. You changed it and made it more complicated to use. I had a hard time finding last years program for a friend. I did not understand your usage of all the numbers of stock sales and didn't know
what you wanted. I had to get help from my daughter who had figured that out. It took many hours to do my
return. Having worked for Block for 32 years didn't help me figure out your program.
what you wanted. I had to get help from my daughter who had figured that out. It took many hours to do my
return. Having worked for Block for 32 years didn't help me figure out your program.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Corrupt version caused headache but problem solved
on March 28, 2026
Posted by: Bubba13
from VA, Manassas
Verified Purchase:Yes
The software or the update feature was corrupt which prevented me from filing my returns. The software worked well completing the returns but displayed an error message when trying to file. After several phone calls, I was emailed a new link that worked. I used the product for several years and this is the first time this has happened.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: TCarl26
from CT
Verified Purchase:Yes
I’ve been using H&R Block tax software for many year's. I’ve tried other tax software but keep coming back to H&R. It’s easy to use and the support is excellent, plus I’ve never been audited.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Nickname4242
from home
Verified Purchase:Yes
My imported 1099-INT had a value of less than 1 dollar. The H&R software could not accept it. I could not edit it. No error message explained what to do. You need to fix this.
Cons: Hard to import documents
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tommy whatever
Verified Purchase:Yes
Easy to use, accurate, and maintains financial consistence from year-to-year.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock