Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(141,291 Reviews)
Rating breakdown 141,291 reviews
5 Stars
93,696
4 Stars
26,186
3 Stars
9,433
2 Stars
4,899
1 Star
7,077
86%of customers recommend this product.
(
48,256 out of
56,402)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MDKC
from Kansas City
Verified Purchase:Yes
I have used HR Block for over 10-15 years and have always used this application and will use it as long as I am able to do so. I have always felt a good understanding and will continue to do so. Always pleased with understanding year in and out.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ains25
Verified Purchase:Yes
I have used this program for many years. I’ve never had a problem.
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Raxor
Verified Purchase:Yes
Easy to use, have used this product for many years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: bobbbbbbbb46
Verified Purchase:Yes
after decades of using your software, this will be my final year. To many issues where I had to intervene resulting in not being able to file electronically
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Paul, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rick 58
Verified Purchase:Yes
I have been using H & R software for years and love it!
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Rick, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: zdlkjsefjiwres
from Maine
Verified Purchase:Yes
Your software is affordable and helps me get my taxes done every year.
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Tony326
from North Kingstown, RI
Verified Purchase:Yes
The software worked well except for constantly having to download the same update 4 times! Also I do not know why I have to pay to file my state taxes electronically when I already paid for the state software!!
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Tony, we’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: kdomei
from MI
Verified Purchase:Yes
I have been using H&R Block tax software for over 25 years. I am generally happy with it but this year I found a bug in the software that even into the month of March it was not corrected via updates. Luckily I noticed the error and performed the correction manually.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Scott, thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock