Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(141,092 Reviews)
Rating breakdown 141,092 reviews
5 Stars
93,586
4 Stars
26,144
3 Stars
9,408
2 Stars
4,890
1 Star
7,064
86%of customers recommend this product.
(
48,140 out of
56,262)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
Verified Purchase:Yes
I was not able to bring forward all my 1099-Rs so I had to manually reenter them. Then, when I changed an address it kept changing the federal withholding to an earlier entry. I finally had to delete all 1099’s and again manually reenter them. Also, I wish the program would prompt me to update the program prior to paying for a State filing fee as it results in multiple charges. It eventually gets remove but it’s frustrating. Seems like this year did not go as well for me as earlier years
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Abba1
from Las Vegas NV
Verified Purchase:Yes
Been using H&R software for a number of years. Easy to use and faultless.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nj
Verified Purchase:Yes
Bought as I have over last 8 years. This year my federal medical deduction didn't transfer to my state return. Thank God I always double check.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Stan, thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RG53
from Idaho
Verified Purchase:Yes
I've used H&R program for years and will never use anything else. Easy to use with great directions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, Illinois
Verified Purchase:Yes
Easy to install and to maneuver through the process of using the software
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ia
Verified Purchase:Yes
This years's taxes were more confusing especially the annuities minimum distribution. Your explanation and the IRS publication cited was totally incomprehensible.
Pros: Easy to import documents, Fast
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MK agree
from Michigan
Verified Purchase:Yes
Good. Don’t like to have to pay more to submit the state
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
TThank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Easy too use with clear understandable instructions. Also price for deluxe software is very affordable.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock