Not as good as past years. Missing key parts . Couldn't efile state because of forms. Now have to wait 1 weeks. I also don't think it calculated my social security right. First time ever I owed and it was substantial. Watched refund calculator on side and when I entered my 6k senior deduction it never changed
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Software set up time seems to be taking longer each year, even though I have been using this product for well over a decade.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie W, Social Media, May 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Second year with H&R Block software. Good product - I plan to continue to be a user and a fan.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Doesn't cover some topics that normal families use/ pay for/ invest in.
Response from HRBlockBy Sierra, Social Media Department, May 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.