Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(141,092 Reviews)
Rating breakdown 141,092 reviews
5 Stars
93,586
4 Stars
26,144
3 Stars
9,408
2 Stars
4,890
1 Star
7,064
86%of customers recommend this product.
(
48,140 out of
56,262)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Confused and disappointed
from Detroit, MI
Verified Purchase:Yes
I've never had an issue with this program. I have successfully used it for years, this year it deleted my return and I dont know how to retrieve it.
Pros: Easy to prepare
Cons: Hard to import documents
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DT2026
from San Diego
Verified Purchase:Yes
The software was easy to navigate. It saved me time and money.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: syl1411
from el paso texas
Verified Purchase:Yes
Easy to access, a little confusing but it was the first time using in in a long time. ames year will be a breeze now that i understand.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Another painless tax filing thanks to H & R Block
on March 27, 2026
Posted by: Forbard
from San Francisco
Verified Purchase:Yes
Accurate, easy to install & use plus a promise of a maximum refund? What’s not to like?
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA
Verified Purchase:Yes
I have used H&R Block for a few years now and my sense is that overall the quality and functionality are getting better. There are still plenty of quirks (for instance the "error checking" at the end should not exist if the software picked up the errors or omissions as you go) and a lot of stuffing that people don't need (some of the credit and deductible questions are totally non applicable to most people, so it would be nicer if the software allowed random entries or transfer info from phone pics).
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Teacher84
from Alabama
Verified Purchase:Yes
Failed to correctly transfer federal info to state, and then when I corrected it, failed to verify so I could complete state return
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Larrype1950
Verified Purchase:Yes
Did good job. Could of explained new tax changes and why I did not get anything
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Jbbrand3
from Crittenden, KY
Verified Purchase:Yes
Very pleased with the results of using the software. Very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock