I changed from Turbo Tax to H&R Block many years ago and have never looked back. I found Block easier to use with more help and more checks and balances.
User friendly; easy to use; helpful tips when you're not sure about an item; program keeps you properly responding and detects errors pretty accurately prior to filing
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Been using this software for quite a well and continues to perform. H&R has also done a good job leaving the price where it should be. It is nice to be able to export from year to year but if the price went up, I would be shopping. I had to wait this year for the 2/13 update before I felt comfortable filing and it would be nicer if that was taken care of in the first week of February but other than that, very satisifed