Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,885 Reviews)
Rating breakdown 140,885 reviews
5 Stars
93,468
4 Stars
26,094
3 Stars
9,391
2 Stars
4,877
1 Star
7,055
86%of customers recommend this product.
(
48,014 out of
56,119)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Confused and disappointed
from Detroit, MI
Verified Purchase:Yes
I've never had an issue with this program. I have successfully used it for years, this year it deleted my return and I dont know how to retrieve it.
Pros: Easy to prepare
Cons: Hard to import documents
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DT2026
from San Diego
Verified Purchase:Yes
The software was easy to navigate. It saved me time and money.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (88,979) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
10,958 out of
11,816)
Value
4.5