Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,885 Reviews)
Rating breakdown 140,885 reviews
5 Stars
93,468
4 Stars
26,094
3 Stars
9,391
2 Stars
4,877
1 Star
7,055
86%of customers recommend this product.
(
48,014 out of
56,119)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from Union County NJ
Verified Purchase:Yes
I have used this product and it's predecessor since 1994 and never had any issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: mate of Dave
from Baltimore, MD
Verified Purchase:Yes
This is second year I used it. Easy to complete--even with chemotherapy induced brain f
og.
og.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from nc
Verified Purchase:Yes
not happy with changes ,i used it over 20 yrs it is worst
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: LD77
from New Jersey
Verified Purchase:Yes
H&R Block Tax software was very easy to use. It was very clear and concise. Easy to understand and a good alternative to TurboTax which was not supported any longer on my computer. I think I will continue to use this tax program next year. Very pleased.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: J1300
from Midland, mi
Verified Purchase:Yes
I have used H&R Block software for over 30 yrs and I have always been happy using it and with the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Benny Ha
from PA
Verified Purchase:Yes
I decided to use this versus TurboTax because it was cheaper and sales tax is waived at the store. I found using the product was slightly more tedious than TurboTax but I was able to complete my taxes.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I use the H&R Block tax software every year and continue to be happy with how easy it is to use and how quickly I get results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed with the difficulty of the program
on March 26, 2026
Posted by: Out of the ordinary
from Harrisburg, PA
Difficult to add forms that are not used on the average tax filer. Impossible to find certain forms like PA 205/ PA65 Schedule RK-1 for the PA state.
Also difficult to correct accuracy errors. At least the program thinks they are errors.
Also difficult to correct accuracy errors. At least the program thinks they are errors.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock