Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(140,885 Reviews)
Rating breakdown 140,885 reviews
5 Stars
93,468
4 Stars
26,094
3 Stars
9,391
2 Stars
4,877
1 Star
7,055
86%of customers recommend this product.
(
48,014 out of
56,119)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: uugee
from Ohio
Verified Purchase:Yes
A little more complicated than software I used in the past. But, it was significantly less expensive. In addition, the past software doesn't support Windows 10 and this one does.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Harryk
from PA
Verified Purchase:Yes
Filed both state and federal tax returns. Not as user friendly and easy to use as TurboTax.
I also filed amen returns for state and federal. Very confusing to do the amended returns
I also filed amen returns for state and federal. Very confusing to do the amended returns
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Nedjari
from VT
Verified Purchase:Yes
The only reason I give it a 4 star rating instead of a 5 is because the H&R program that ius used to file the returns only does not cover the state of VT. The Federal IRS onliune filing works well, but we have to still do a by certified mail filing for Vermont. It ius frustrating.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 26, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Harrisburg PA
Verified Purchase:Yes
Ease of use and prompts make this my go to tax prep program
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: GameGirl3
Verified Purchase:Yes
I used this program for the first time to file my 2026 taxes. I found it to be adequate, but not as intuitive as Turbo Tax. However, I believe it allowed me to file accurate reports.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from AL
Verified Purchase:Yes
I had a question and cant get an answer, all I got was a phone number for the IRS. Way to go to support your form!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Apec
from Maple Valley, WA
Verified Purchase:Yes
The program is generally easy to use. However, the price has recently become absurd. The company is clearly taking advantage of the current administration shutting down the IRS's recently-enacted free file program.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pickleballer84
from Easton, PA
Verified Purchase:Yes
I have been using this for years and it is easy to follow and accurate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock